A great way to start the NetApp Certified Support Engineer (NCSE) preparation is to begin by properly appreciating the role that syllabus and study guide play in the NetApp NS0-194 certification exam. This study guide is an instrument to get you on the same page with NetApp and understand the nature of the NetApp NCSE exam.
Our team of experts has composed this NetApp NS0-194 exam preparation guide to provide the overview about NetApp Support Engineer exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the NetApp NCSE exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the NetApp NCSE certification exam.
Certification overview
NetApp Certified Support Engineer
You have proven support skills with NetApp ONTAP and have experience supporting NetApp storage solutions. You are also able to perform general troubleshooting, root cause analysis, hardware replacement, system configuration, and software and firmware upgrades for NetApp storage solutions.
NCSE logos and certificates will be granted to those individuals who successfully pass the NetApp Certified Support Engineer (NS0-194) exam.
Prepare for your exam
NS0-194
NetApp Certified Support Engineer
Candidates for NetApp Certified Support Engineer (NCSE) certification should have at least 6 to 12 months of experience with NetApp® solutions and technology, including on-site and remote support, general troubleshooting and root cause isolation, hardware replacement, documentation, node configuration, and software and firmware upgrades.
Recommended training and resources:
ONTAP Cluster Fundamentals (WBT)
ONTAP SAN Fundamentals (WBT)
ONTAP Data Protection Fundamentals (WBT)
ONTAP NAS Fundamentals (WBT)
Introduction to NetApp Storage System Basic Components (WBT)
Introduction to Clustered Data ONTAP Architecture (WBT)
Introduction to Aggregates and FlexVols in Clustered Data ONTAP (WBT)
Introduction to Networking in Clustered Data ONTAP (WBT)
Introduction to High-Availability in Clustered Data ONTAP (WBT)
Introduction to Data Protection in Clustered Data ONTAP (WBT)
Introduction to NFS in Clustered Data ONTAP (WBT)
Introduction to CIFS in Clustered Data ONTAP (WBT)
Introduction to WAFL and Snapshot in Clustered Data ONTAP (WBT)
Introduction to SAN in Clustered Data ONTAP (WBT)
Introduction to Storage System Monitoring and Manageability (WBT)
Introduction to Quotas in Clustered Data ONTAP (WBT)
Introduction to Clustered Data ONTAP Basic Troubleshooting (WBT)
Introduction to Name Services in Clustered Data ONTAP (WBT)
Introduction to Multi-Protocol Troubleshooting in Clustered Data ONTAP (WBT)
Introduction to Virtualization in ONTAP (WBT)
Introduction to Performance in ONTAP (WBT)
ONTAP Data Protection Administration (ILT)
ONTAP Troubleshooting (ILT)
ONTAP Cluster Administration (ILT)
NetApp Cloud Data Services Fundamentals
ONTAP Data Management Fundamentals
NS0-194 Practice test
To enroll in NetApp University training, you will need a NetApp Support Site account.
Take your exam
The NS0-194 exam includes 60 test questions, with an allotted time of 1-1/2 hours to complete. In countries where English is not the native language, candidates for whom English is not their first language will be granted a 30-minute extension to the allotted examination completion time.
Your results will be available in CertCenter two (2) to five (5) business days after you complete your exam.
The NCSE ONTAP (NS0-194) exam includes the following topics:
ONTAP OS
Describe disk or aggregate concepts
Describe volume concepts
Describe ONTAP networking concepts
Describe how ONTAP interacts with external components
Identify ONTAP logging mechanisms
Describe supported ONTAP protocols
Troubleshooting NetApp hardware and software
Demonstrate knowledge of how to collect and analyze information
Demonstrate knowledge of how to troubleshoot data access problems
Demonstrate knowledge of how to analyze performance
NetApp hardware
Identify the FRUs in a NetApp system
Demonstrate knowledge of the hardware replacement process
Describe storage hardware technology
Describe compute technology
NetApp cloud data services
Identify the components of cloud data services
Identify the components of a hybrid cloud solution
Data protection
Identify data protection concepts
Demonstrate knowledge of data protection operations
Active IQ
Describe how to use Active IQ
QUESTION 1
For security reasons, you must track the access of files of a specific folder.
In this scenario, what should you do to accomplish this task from the storage side?
A. Implement a Vscan solution.
B. Use a cron job to save the audit log.
C. Use role-based access control to track access.
D. Implement an FPolicy solution.
Correct Answer: D
QUESTION 2
You need to provide a customer an action plan to update an ONTAP system after a security bulletin has been issued.
In this scenario, how do you accomplish this task?
A. Use the Interoperability Matrix Tool.
B. Review the ONTAP 9 product page.
C. Download the target version and do a pre-check.
D. Use Upgrade Advisor on Active IQ.
Correct Answer: C
QUESTION 3
What is the minimum number of compute nodes required to run the NetApp Deployment Engine for NetApp HCI?
A. 2
B. 1
C. 3
D. 4
Correct Answer: A
QUESTION 4
Which NetApp technology enables you to perform block-based replication from NetApp Element software to
Cloud Volumes ONTAP?
A. SyncMirror
B. SnapMirror
C. Cloud Sync
D. MetroCluster
Correct Answer: B
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