Exam Number: 1Z0-202
Exam Title: Siebel 8 Consultant Exam
Associated Certification Paths Siebel 8 Consultant Certified Expert, OPN Certified Specialist
Duration: 120 minutes
Number of Questions: 60
Passing Score: 64%
Validated Against: This exam has been validated against 8.0 and 8.1.
Format: Multiple Choice
Complete Recommended Training
Complete the training below to prepare for your exam (optional):
It is recommended that you complete all three courses below to best prepare for your exam.
Siebel Installation and System Administration
Siebel 8.1.x Tools
Siebel Business Automation 15.5
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.
These earlier courses are still a valid exam preparation tool thought they are no longer being scheduled:
Siebel 8.1 Core Consultant Course
Siebel 8.0 Essentials
Implementation Case Study (Siebel 8.0)
Siebel 8.1.x Tools
Siebel 8.1.x Business Automation
Siebel 8.1.x Installation and System Administration
Sample Questions
Resources available to partners only
Training Opportunities for Oracle Partner Network Members
OPN Guided Learning Path: Siebel CRM 8.1.1 Implementation Specialist
Training Resources by Exam Topics
Introducing Siebel Applications
Describe Siebel Customer Relationship Management (CRM) applications and how they are classified
Identify the common business entities found in Siebel CRM applications
Using the Siebel Web Client
Start and log in to a Siebel application
Navigate screens and views in the application
Identify major user interface (UI) features in a Siebel CRM application
Working With Siebel Data
Create, modify, and delete records
Query for records in a Siebel CRM application
Responsibilities and Views
Describe the purpose of a responsibility
Create a new responsibility
Modify an existing responsibility
Users, Positions, and Organizations
Describe how data access is controlled by users, positions, and organizations
Implement the company structure using divisions, organizations, positions, users, and employees
Controlling Access to Customer Data
Describe the difference between customer and master data in Siebel applications
Describe the different Access Control mechanisms used to restrict access to data in Siebel applications
Identify the different view types used for different types of users
The Siebel Web Architecture
Identify the pieces that make up the Siebel Web architecture
Identify the role of each piece of the architecture
Describe how Siebel requests are processed
Server Components and Parameters
Define component groups
Define components
Describe parameters as inputs for components
Describe the various levels at which you can set parameters and how to set them
Describe named subsystems and job templates
Server Management
Monitor the state of the enterprise, and individual servers and components within that enterprise
Perform routine administrative tasks on the enterprise, including: a. Managing components b. Backing up and restoring the enterprise c. Setting logging options d. Submitting jobs
Siebel Client Types
Identify the various Siebel clients
Describe files associated with each client, including configuration files and local databases
Describe how each client accesses Siebel servers and data
Securing Access to the Application
Describe the types of user authentication supported by Siebel applications
Explain the role of the security adapter
Describe Single Sign On (SSO) security and how it differs from other authentication methods
Installing Siebel Applications
Describe pre-installation steps necessary to prepare your environment for a Siebel installation
Install the Siebel application
Perform post-installation steps to verify your Siebel environment
Describe how to use the multi-server update tool to automate installations
Siebel Application Architecture
Describe the major types of object definitions
Describe the relationships between them
Using Siebel Tools to Examine Object Definitions
Describe the differences between object types and object definitions
Use Siebel Tools to examine parent and child object definitions
The Siebel Data Model
Describe the purpose of the Siebel Data Model
Describe the role of primary and foreign keys, indexes, and user keys
Identify prominent tables in the Siebel Data Model
Siebel Business Components
Define a business component
Describe how business component fields at the business object layer are mapped to columns at the data layer
Describe how base and joined tables are used as a part of this mapping
Siebel Business Objects
Describe how business objects focus data presented in the UI based on context
Describe how views reference business objects
Describe how links are used to relate parent business components to child business components
Configuration Strategy
List the critical elements of the Siebel configuration strategy
The Configuration Process
Describe the development environment architecture
Set up the development environment
Managing Object Definitions
Explain the role of projects
Manage object definitions using Check Out and Check In
Lock projects locally
Editing and Compiling Object Definitions
Create new and edit existing object definitions
Validate edited object definitions
Archive object definitions and projects
Back up the local database
Compile object definitions into a repository file
UI Layer Configuration: Web Templates
Describe the role of Siebel Web template files
Describe the role of Siebel tags in template files
List the types of templates
Describe how to register, associate, and bind a template file
UI Layer Configuration: Applets
Create and modify a list applet
Create and modify a form applet
UI Layer Configuration: Applications, Screens, and Views
Tailor applications
Configure how a view is accessed on a screen
Change the order of screen views for a screen
Create and administer a view
Associate a view with a template
UI Layer Configuration: Drilldowns
Configure drilldown to a related view
Enable the thread bar
Business Layer Configuration: Joins
Create a join that brings data from a standard table into a standard business component
Create a join that brings data from a party table into a standard business component
Create a join that brings data from a party table into another party business component
Business Layer Configuration: Existing Business Components and Fields
Edit business component properties to capture business logic
Describe business component view modes
Edit field properties to capture business logic
Specify business component and field user properties
Business Layer Configuration: New Business Components and Fields
Create a new business component (BC)
Add a business component to a business object
Business Layer Configuration: Picklists
Describe the differences between dynamic and static picklists
Administer a list of values
Configure a static or dynamic picklists
Configuring Multi-Value Groups
Describe multi-value groups and their benefits
Use Siebel Tools to configure a multi-value group
Data Layer Configuration
Create extension columns in a table
Create custom tables: standalone table, 1:1 extension table, 1:M extension table, intersection table
Siebel Business Services
Describe a business service
Describe the structure and role of property sets
Use the business service simulator to test a business service
Building Siebel Workflow Processes
List the types of workflow processes and workflow steps
Create a new workflow process and configure business service, Siebel operation, and decision steps
Testing and Deploying Workflow Processes
Test a Siebel workflow process using the simulator
Deploy a Siebel workflow process
Executing Workflow Processes
Describe the workflow execution architecture
List several ways to invoke workflow
Invoke a workflow process using a run-time event
Invoke a workflow process using a custom control
Using Workflow Policies
Create a workflow policy that invokes a workflow process in the Workflow Process Manager server component
Enable the workflow policy using workflow server components
Siebel Task UI
Describe the role and benefits of Siebel Task UI
Invoke and complete a task
Task UI: Creating a Task
Identify the major components of a task
Configure a task
Administer a task
Transient Business Components and Branching
Describe the role of transient business components and task applets
Configure branching logic in a task
Introducing Siebel Assignment Manager
Explain the role of Siebel Assignment Manager
List the elements used to create rules that assign business data
Creating Assignment Rules
Create an assignment rule that assigns sales data to a sales team
Create an assignment rule that assigns service data to a skilled employee
Test assignment rules
Tailoring Assignment Manager Behavior
Describe the steps in the assignment methodology
Prioritize rules using exclusive rules and rule group sequencing
Modify the behavior of an assignment object
Invoking Siebel Assignment Manager
List the modes in which Assignment Manager can be invoked
Invoke Assignment Manager in dynamic mode
State Models
Describe how state models can enforce business logic
Create a new state model
Introducing Enterprise Integration Manager
Describe the features of Enterprise Integration Manager (EIM)
Introducing Application Deployment Manager
Describe the Application Deployment Manager (ADM) architecture
Describe how deployment options are configured
Deploying Application Customizations
Use the packager utility to bundle application customizations
Deploy a package using the ADM command-line interface
Siebel Party Business Components
Define a party business component
Describe the role of S_PARTY and its extension tables in storing party business component data
Describe how data is stored differently for non-party business components and party business components
Describe how implicit and explicit joins are used with party business components
QUESTION 1
Which two are true regarding object types? (Choose two.)
A. They have properties.
B. They have properties and values.
C. They are edited using Siebel Tools.
D. They are templates for writing SQL.
E. They are displayed in the object explorer.
F. They are displayed in the object list editor.
G. They are compiled into the Siebel repository file.
Answer: A,E
QUESTION 2
What Siebel feature limits the user’s ability to change a picklist value from one value to another?
A. Siebel Audit Trail
B. Siebel Dynamic Picklists
C. Siebel State Model
D. Siebel Data Manager
Answer: C
QUESTION 3
View the Exhibit.
On the Opportunity business component, what should the Join Specification look like when you
are joining to the S_ORG_EXT table to access account information such as NAME?
A. There is no explicit Join or Join Specification.
B. Destination Column = PAR_ROW_ID and Source Field = Id
C. Destination Column = ROWJD and Source Field = Id
D. Destination Column = NAME and Source Field = Account Name
E. Destination Column = PAR ROW ID and Source Field = Account Id
Answer: E
QUESTION 4
Which defines a dynamic drilldown?
A. Clicking an account record navigates you to sales team details.
B. Clicking a contact name hyperlink always navigates to the contact detail.
C. Clicking an account name navigates you to the last field of the current record in the current list.
D. Clicking a contact name hyperlink navigates to contact details for US contacts and account details for non-US contacts.
Answer: D
QUESTION 5
Your business model requires that you change the Job Title for contacts to be a required field.
Select the true statement.
A. You cannot copy records whose Job Title is NULL
B. You must modify the JOBJTTLE column of the S_CONTACT table to make it non-nullable.
C. Existing contacts whose Job Title is NULL will be visible only in the contacts administration screen.
D. You specify the Job Title field as required by setting the Required flag to TRUE in the appropriate applet(s).
E. You specify the Job Title field as required by setting the Required flag to TRUE in the appropriate business component.
Answer: E
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